Legal
Privacy Policy
1. Information We Collect
We collect information you provide when creating shipments, registering an account, or contacting support. This includes your name, email address, phone number, shipping addresses, and payment details.
2. How We Use Your Information
We use your personal information to process and deliver shipments, communicate delivery updates, provide customer support, improve our services, and comply with legal obligations.
3. Tracking Data
When you use our tracking services, we process tracking IDs and shipment data to provide real-time location updates. This data is retained for the duration of the shipment and a reasonable period thereafter for record-keeping.
4. Data Security
We implement industry-standard security measures to protect your personal information including encryption in transit and at rest, secure authentication, and regular security audits.
5. Third-Party Sharing
We do not sell your personal information. We may share data with trusted logistics partners, payment processors, and service providers as necessary to fulfill shipments and operate our platform.
6. Cookies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data or object to certain processing activities by contacting our support team.
8. Contact Us
For privacy-related inquiries, please contact us atsupport@nexaexpress.services or call +1 (231) 234-1234.
Last updated: April 2026